Friday, 9 June 2023

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Xbox's Commitment to Safety: Settlement with FTC and Future Innovations for Enhanced Player Security





Xbox recently reached a settlement with the U.S. Federal Trade Commission (FTC) to enhance safety measures and resolve a data retention issue on their platform. The company acknowledges that they fell short of customer expectations and is committed to improving safety, privacy, and security for their community. They emphasize their dedication to providing a safe experience for all players, especially children, and highlight their two decades of experience in implementing safety measures.

In terms of changes, Xbox has updated their account creation process to include age verification and parental consent for players under 13. They are also working on developing next-generation identity and age validation systems to deliver customized, safe, and age-appropriate experiences. These efforts aim to benefit all players and align with the industry's future direction.

Xbox remains focused on empowering players and parents to have control over their gaming experiences and digital identities. They offer tools such as the Xbox Family Settings App and child accounts to enable appropriate oversight. Transparency is a priority for the company, and they have released Transparency Reports to keep users informed about their actions and policies.

Following the settlement, Xbox has implemented the requirement for parental reconsent for players under 13 who created accounts before May 2021. They have addressed a technical glitch related to account creation data for child accounts and have updated their Microsoft Privacy Statement to provide clearer information about data collection and usage. Xbox also offers additional resources, including privacy features, educational materials like Minecraft's Privacy Prodigy, and the Xbox Family Hub to assist families in managing safety measures.

Overall, Xbox is committed to collaborating with the community, gathering feedback, and working together to create a safer gaming experience for everyone. They are dedicated to continuously improving their safety measures and protecting the privacy and security of their players, particularly children.

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